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Privacy Policy

Sprout Children Online, LLC (Sprout San Francisco) considers the privacy and security of user information an integral component of the services offered at our website, sproutsanfrancisco.com. The following information explains how Sprout San Francisco collects and uses information obtained from users in connection with services available at the Site.

What this Policy Covers.

This Privacy Policy covers Sprout San Francisco’s treatment of personal information that Sprout San Francisco gathers when you are on the Sprout San Francisco website. This policy does not apply to the practices of companies that Sprout San Francisco does not own or control, or to individuals that Sprout San Francisco does not employ or manage.

Personal Information Collected and How We Use It.

In order to provide you with a friendly, customized, and efficient experience, we collect personal information of several types from our customers. Please note that our site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Information You Provide to Us: We receive and store any information you enter on the Site or provide to us in any other way. Sprout San Francisco uses the information you provide to us in order to improve the quality of the Site and Services, in certain instances, provide you with customized content according to your preferences, fulfill your requests for Sprout San Francisco’s products or services, and send you information about Sprout San Francisco and its products and services.

At your election you may choose to stop receiving future electronic communications from Sprout San Francisco and/or our partners by replying to an email with “Unsubscribe” in the subject line or by emailing orders@sproutsanfrancisco.com.

Cookies and Other Technology. Like many sites, our Site employs cookies and web beacons to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.

(a) Cookies are pieces of information that a website transfers to your computer's hard disk to enable saving of your Site preferences, and other record-keeping purposes. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. We do not combine personal information you provide to us with information collected through cookies. Most web browsers can be set to refuse cookies, although this may cause certain features of our Site or Service to cease functioning properly. The “help” portion of the toolbar on the majority of browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies.

(b) Web beacons assist in delivering cookies and help us determine whether a web page on this Site has been viewed and, if so, how many times. For example, any electronic image on this Site, such as an ad banner, can function as a web beacon.

(d) Log Files. When you visit the Site, web servers collect information "traffic data" (such as, for example, time and date, the address of the website from which you entered the Site) about your visit, which is stored as anonymous, aggregate data. Collecting such data may entail the use of IP addresses or other numeric codes used to identify a computer. Sprout San Francisco uses "traffic data" to help diagnose problems with its server, analyze trends and administer the Site. Your IP address is not linked to personally identifiable information, but is used to gather broad demographic data and to monitor statistics to improve the Service. Sprout San Francisco may also use your IP address to help diagnose problems with its server. IP addresses are also used to provide an audit trail in the case of any attempted illegal or unauthorized use of the Site.

Sharing of Information.

We will not share your personal information with other individuals or non-affiliated companies except in the following circumstances:

Consent: Sprout San Francisco may disclose or share information with our Sprout San Francisco Partners when you have provided consent to do so.

Protection of Sprout San Francisco and Others: Sprout San Francisco may disclose personally identifiable data if it is required to do so by law or if Sprout San Francisco has a good faith belief that such action is necessary to conform to applicable laws or comply with any legal, regulatory or similar requirement or investigation, to protect or defend the rights or property of Sprout San Francisco or another user or to enforce the Terms of Use.

Business Transfers: Sprout San Francisco may transfer personally identifiable information to any successor to all or substantially all of its business or assets.

Aggregation: Sprout San Francisco may share aggregated usage and demographic information collected via our Site. However, no personally identifiable information will be included in these aggregations.

Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service.

Security.

Our Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions we process. We use SSL encryption to protect your personal information online. Information collected by Sprout San Francisco is stored in secure operating environments that are not made generally available to the public. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, Sprout San Francisco cannot ensure the security of any information you provide, and you do so at your own risk. Once Sprout San Francisco receives your transmission, we will make reasonable efforts and comply with industry practices to ensure its security on its systems.

Third Party Sites.

This site may permit you to link to other websites on the Internet, and other websites may contain links to the Site. These other websites are not under Sprout San Francisco’s control. The privacy and security practices of websites linked to or from the Site are not covered by this Privacy Statement, and Sprout San Francisco is not responsible for the privacy or security practices or the content of such websites.

Offline Collection, Use & Disclosure of Information.

The majority of information that we collect is obtained through our Site, and this Privacy Policy applies only to that online collection of personal information. We also collect information offline, where we also try to protect the privacy of your personal information. The primary collection of offline information is done through our stores during a product purchase or a registry creation. When we need to store information (such as order information), we will enter it into our database through SSL encryption. We make every effort to treat offline collection, uses, and disclosures consistently with our relevant online practices.

Changes.

Sprout San Francisco reserves the right to change or update this Privacy Statement at any time by posting a notice at the Site. Information collected by the Service is subject to the Privacy Statement in effect at the time of use. Last updated December 2, 2009.

Contact.

If you have any questions regarding this Privacy Statement or your dealings at this Site, please contact Sprout San Francisco at orders@sproutsanfrancisco.com.